LIFE INSURANCE
LIFE INSURANCE

Doing Business with John Hancock

Licensing and appointment guidelines, field underwriting, new business, and claims — we’ve put everything you need to do business with John Hancock in one easy-to-find place.

Frequently Used Tools

Licensing

Check appointment status

Producer T&C Statement Status

New Business

New Business Forms

General Inquiries

Send us an email

Underwriting

Interactive Field Underwriting Guide

UCheck

Inforce Policies

Policy lookup

Life Account Access

Customer service and claims forms

Initiate death claim

Illustrators

John Hancock Illustrator

MLINY011922989-1

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This material is for Agent and Institutional / Broker – Dealer use only. Not for distribution or use with the public.

Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595. Variable insurance products are offered through John Hancock Distributors LLC through other broker/dealers that have a selling agreement with John Hancock Distributors LLC, 197 Clarendon Street, Boston, MA 02116.

Insurance policies and/or associated riders and features may not be available in all states.

© John Hancock Life Insurance Company (U.S.A.). All rights reserved.

How to Attach a File

Click âAttach Filesâ button. The file upload page will open.
Click 'Browse' to select the file, or type the path to the file in the box below (you can upload 5 files a time).
Click 'Upload' to upload the files. Once the files have been uploaded successfully, a message will appear stating that your files have been uploaded
Repeat step 2 - 3 to upload more files.
Click the 'Close Window' once you complete the file upload.
Verify that your upload files are listed under "List of Current Attachments" located above the Comments box.
Click 'Submit' in the email page to complete sending your email and documents.

Attachment Requirements

You cannot attach the following file types:

extension	details
*.exe	Executable file (program)
*.mps	Windows Sharing File allows you to map a Windows network drive to your VPS home directory across the Internet
*.vbs	Script file (Microsoft Visual Basic)
*.avi	Microsoft Audio Video Interleaved file for Windows movie
*.mpg	MPEG Animation (movie file)
*.mpeg	MPEG Animation (movie file)
*.bat	Batch file
*.com	Command file (program)
*.cmd	Command file for Windows NT (similar to a DOS .BAT file), OS/2
*.scr	Screen saver file / Screen Snapshot file / Fax image (Generic) / Debug Source Code (DOS Debug)
*.asf	Microsoft Avanced Streaming Format (movie / music file)
*.mp3	MPEG Audio Layer 3 (AC3) - compressed audio file
*.eml	(Outlook Express Mail Message) file type
*.pif	Program Information File / Compressed archive (Macintosh)
*.scp	Script file
*.shs	Shell scrap file; reportedly used to send "password stealers"
*.swf	Object (ShockWave Flash)

LIFE INSURANCE