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This material is for Agent and Institutional / Broker – Dealer use only. Not for distribution or use with the public.

Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595. Variable insurance products are offered through John Hancock Distributors LLC through other broker/dealers that have a selling agreement with John Hancock Distributors LLC, 197 Clarendon Street, Boston, MA 02116.

Insurance policies and/or associated riders and features may not be available in all states.

© John Hancock Life Insurance Company (U.S.A.). All rights reserved.

How to Attach a File

  1. Click ‘Attach Files’ button. The file upload page will open.
  2. Click 'Browse' to select the file, or type the path to the file in the box below (you can upload 5 files a time).
  3. Click 'Upload' to upload the files. Once the files have been uploaded successfully, a message will appear stating that your files have been uploaded
  4. Repeat step 2 - 3 to upload more files.
  5. Click the 'Close Window' once you complete the file upload.
  6. Verify that your upload files are listed under "List of Current Attachments" located above the Comments box.
  7. Click 'Submit' in the email page to complete sending your email and documents.

Attachment Requirements

You cannot attach the following file types:
extension details
*.exe Executable file (program)
*.mps Windows Sharing File allows you to map a Windows network drive to your VPS home directory across the Internet
*.vbs Script file (Microsoft Visual Basic)
*.avi Microsoft Audio Video Interleaved file for Windows movie
*.mpg MPEG Animation (movie file)
*.mpeg MPEG Animation (movie file)
*.bat Batch file
*.com Command file (program)
*.cmd Command file for Windows NT (similar to a DOS .BAT file), OS/2
*.scr Screen saver file / Screen Snapshot file / Fax image (Generic) / Debug Source Code (DOS Debug)
*.asf Microsoft Avanced Streaming Format (movie / music file)
*.mp3 MPEG Audio Layer 3 (AC3) - compressed audio file
*.eml (Outlook Express Mail Message) file type
*.pif Program Information File / Compressed archive (Macintosh)
*.scp Script file
*.shs Shell scrap file; reportedly used to send "password stealers"
*.swf Object (ShockWave Flash)

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