Welcome to John Hancock
A message from leadership
“ As Head of Sales at John Hancock, I want to personally welcome you -- whether you’re just getting started with us or returning after some time away. With our innovative products, digital tools that simplify the selling process, and a dedicated team ready to support you every step of the way, there's never been a better time to partner with John Hancock. ”
Fred Deminico, Head of Sales, John Hancock
Latest product updates
NEW! LifeCare - A hybrid solution that delivers more
LifeCare, a hybrid indexed UL life insurance solution with long-term care benefits, allows your clients a unique way to reposition assets today for a more secure tomorrow.
Latest events & webinars
New research to enhance your client conversations
Discover insights from independent research commissioned by John Hancock to understand consumer preferences on the price, flexibility and length of no-lapse guarantees. The findings may surprise you!
Unparalleled underwriting
Cutting-edge tools, including exam- and lab-free underwriting with access to instant underwriting decisions on some cases, that make working with us faster and easier.1
Exceptional product value
Our portfolio has something to offer all your clients, no matter their needs, including products with strong death benefit guarantees.
Exceptional product value
Our dedicated team is available to help you at any point in the sales process, making it easier for you to meet your clients’ needs.
Digital, streamlined purchase process
Harnessing technology to radically accelerate and simplify the application and underwriting process — for you and your customers.
Rating from A.M. Best2
A+
John Hancock offers clients a diverse range of insurance products and services through its extensive network of employees, agents, and distribution partners.
Years of experience2
Over 160 Years
John Hancock is among the highest-rated companies for financial strength and stability and reflect a life insurance company’s ability to pay claims in the future.
Don't just take our word for it...
“As a producer, you need a company that stands behind its products and offers personalized support when you need to adjust a policy or help a client make a claim. John Hancock has demonstrated time and time again that it stands behind its products, the producers who sell them, and our clients.”
Matt Hudack, CLU, ChFc
President
Financial Synergistics
Tailored sales strategies
Access to marketing strategies and tools to help meet your client’s estate and business planning needs — and build your business!
Client profiles and prospecting
Gain insights into diverse client segments and explore how a John Hancock solution can effectively meet their needs.
Life insurance calculator
Use this tool to quickly show your clients what life insurance coverage could cost.
Cost of long-term care map
Use this interactive map to show clients the projected cost of care where they live and start the planning conversation.
Explore our products
Universal Life (UL)
Flexible coverage that allows clients to customize both the timing and amount of their premium – offering lifetime protection and the freedom to meet today's needs while planning for tomorrow
Key benefits
Products
Indexed Universal Life (IUL)
Flexible, lifetime coverage with added growth potential – clients can earn interest based on the performance of a linked indexed account, with built-in downside protection.6
Key benefits
Products
Variable Universal Life (VUL)
Flexible, lifelong coverage with the highest growth potential – clients choose from a range of investment options, with cash value that fluctuates based on market performance.
Key benefits
Products
Term Life
Simple, affordable protection for a set period-- clients choose the coverage amount and duration to meet short-to mid-term financial needs.
Underwriting strengths
At John Hancock, we are committed to delivering unparalleled underwriting through our competitive decisions, streamlined approaches and flexible guidelines. Understanding that each sale is unique, our team of experienced and accessible underwriters are ready to help you close your next case.
Total View underwriting
We take a holistic look across best-class criteria to help ensure we are delivering the most competitive offer your clients deserve
Leading capacity and retention
You have access to some of the highest capacity (up to $65M to age 75)1,2 and retention (up to $30M up to age 70)2 in the industry
Streamlined underwriting
Many of your cases have the potential for exam- and lab-free underwriting, thanks to a variety of available expedited processes.
Get started now - Activate your account on JHSalesHub to access essential tools and run illustrations for your clients.
Already registered?
Have questions about SalesHub? Give us a call at 1-800-387-2747 or 1-888-267-7781 (New York only)
Get started now - Activate your account on JHSalesHub to access essential tools and run illustrations for your clients.
Digital application platforms
Digital applications provide the quickest path to policy issue (compared to the other submission methods we offer), and our products are available on several platforms. Here are some additional reasons to consider taking advantage of this convenient submission method:
Potential for an instant underwriting decision on eligible submissions
Eliminates unnecessary delays, including a digital Part II (no telephone interview required!)
Flexibility to electronically share key application sections, giving the client the option to complete on their own schedule
Inforce policy management
Our service doesn't stop once your policy has been placed. From Vitality engagement reports to a robust book-of-business view, JH SalesHub has several tools and services to help you stay informed on your inforce business.
We offer access to two comprehensive websites to help your clients get the most out of the their life insurance.
JohnHancock.com/lifeaccount – through this site, your clients can make online payments, view policy values, submit changes such as address and beneficiary updates, etc.
JohnHancockVitality.com – this is where clients will engage with the Vitality program, earning rewards and discounts for the everyday things they do to stay healthy.
Producer support line
Phone: 800-505-9427
M-F, 8 a.m. to 6 p.m. ET
Option 1 (Inforce customer service)
Option 2 (Licensing and compensation)
Option 3 (National sales and marketing)
Option 4 (New business)
National and local sales support
Need personalized support? Find your dedicated contact using our territory map.
Manage your sales
Sign in for access to illustrations, marketing materials and tools to manage your business.
Helpful links
1. Policy issuance is not guaranteed as any life insurance purchase is subject to completion of an application, including health questions, and underwriting approval. John Hancock may obtain additional information, including medical records, to evaluate the application for insurance; and after the policy is issued, to identify any misrepresentation in the application.
2. Second highest of 13 ratings (superior ability to meet ongoing insurance obligations). Financial strength rating is current as of June 30, 2025, is subject to change, and applies to John Hancock Life Insurance Company (U.S.A.) and John Hancock Life Insurance Company of New York as a measure of each company’s financial ability to pay claims and to honor any guarantees provided by the contract and any applicable optional riders. These companies have also received additional financial strength ratings from other rating agencies. Financial strength ratings are not an assessment, recommendation, or guarantee of specific products, and their investment returns or value do not apply to individual securities held in any portfolio or the practices of an insurance company, and do not apply to the safety and performance of separate accounts.
3. There is risk as the performance of the underlying Index may result in low segment interest credits that would require increase in premium payments in order to keep the policy in force.
4. Within certain limits
5. Interests rates are susceptible to change
6. Lapse or surrender of a policy with a loan may cause the recognition of taxable income. Withdrawals in excess of the cost basis (premiums paid) will be subject to tax and certain withdrawals within the first 15 years may be subject to recapture tax. Additionally, policies classified as modified endowment contracts may be subject to tax when a loan or withdrawal is made. A federal tax penalty of 10% may also apply if the loan or withdrawal is taken prior to age 59 1/2. Cash value available for loans and withdrawals may be more or less than originally invested. Withdrawals are available after the first policy year.
7. Account values vary depending upon the performance of the indexed account options you select
8. Variable universal life insurance has annual fees and expenses associated with it in addition to life insurance related charges (which differ with the product chosen), including surrender charges and investment management fees. Variable universal life insurance products are long-term contracts and are sold by prospectus. They are subject to market risk due to the underlying sub-accounts, and are unsuitable as a short term savings vehicle. The primary purpose of variable universal life insurance is to provide lifetime protection against economic loss due to the death of the insured person. Cash values are not guaranteed if the client is invested in the investment accounts. There are risks associated with each investment option, and the policy may lose value.
THIS MATERIAL IS FOR INSTITUTIONAL/BROKER-DEALER USE ONLY. NOT FOR DISTRIBUTION OR USE WITH THE PUBLIC.
Insurance policies and/or associated riders and features may not be available in all states.
Some riders may have additional fees and expenses associated with them.
Guaranteed product features are dependent upon minimum premium requirements and the claims-paying ability of the issuer.
The LifeCare Long-Term Care rider and the LifeCare Long-Term Care Inflation rider accelerate the death benefit for approved long term care expenses and, depending on the benefit period selected, may also offer an extension of long-term care benefits after the death benefit has been fully accelerated. When the death benefit is accelerated for long-term care expenses, it is reduced dollar for dollar, and the cash value is reduced proportionately. The riders have a maximum monthly benefit amount and are subject to underwriting. There are additional fixed premiums associated with these riders. The riders have exclusions and limitations, reductions of benefits, and terms under which it may be continued in force or discontinued. Consult the state specific Outline of Coverage for additional details.
Variable life insurance is sold by product and fund prospectus, which should be read carefully. They contain information on the investment objectives, risks, charges and expenses of the variable product and its underlying investment options. These factors should be considered carefully before investing.
Vitality is the provider of the John Hancock Vitality Program in connection with policies issued by John Hancock.
John Hancock variable universal life (VUL) products are not available in New York.
Variable universal life insurance has annual fees and expenses associated with it in addition to life insurance related charges. Variable universal life insurance products are subject to market risk and are unsuitable as a short term savings vehicle. Cash values are not guaranteed and will fluctuate, and the policy may lose value.
Variable life insurance is sold by product and fund prospectus, which should be read carefully. They contain information on the investment objectives, risks, charges and expenses of the variable product and its underlying investment options. These factors should be considered carefully before investing.
Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.
MLINY070725582-1
This material is for Agent and Institutional / Broker – Dealer use only. Not for distribution or use with the public.
Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02116 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595. Variable insurance products are offered through John Hancock Distributors LLC through other broker/dealers that have a selling agreement with John Hancock Distributors LLC, 197 Clarendon Street, Boston, MA 02116.
Insurance policies and/or associated riders and features may not be available in all states.
© 2025 John Hancock Life Insurance Company (U.S.A.). All rights reserved.
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